Welcome to FARMLINKMARKET KENYA! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
1. Definitions
In these Terms and Conditions:
2. Use of the Website
You must be at least 18 years of age to use our website. By using our website and agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
3. Vendor Registration and Onboarding
Vendors are required to register and complete the onboarding process to sell products on FARMLINKMARKET KENYA. We reserve the right to approve or reject vendor applications at our discretion. Vendors must provide accurate and complete information during the registration process and keep their information updated.
Vendors are responsible for managing their product listings, orders, earnings, and reviews through their vendor dashboard. Vendors agree to comply with all applicable laws and regulations regarding the sale of products on our marketplace.
4. Product Listings and Transactions
Vendors are responsible for the accuracy and legality of their product listings. We do not endorse or guarantee the quality, safety, or legality of products listed on our marketplace. Customers are responsible for reviewing product listings and making informed purchasing decisions.
All transactions are directly between the vendor and the customer. We are not a party to these transactions and are not responsible for any disputes or issues that may arise. We provide a platform for vendors and customers to connect and facilitate transactions.
5. Commission and Payouts
We charge a commission on sales made through our marketplace. The commission rate is determined based on the commission settings per vendor. Vendors are responsible for paying the commission to us.
Vendors can request payouts of their earnings through their vendor wallet. Payout requests are subject to our approval and may be subject to processing fees. We reserve the right to withhold payouts if we suspect fraudulent activity or violations of these terms and conditions.
6. Cart and Checkout System
Our website provides a cart and checkout system for customers to purchase products from multiple vendors. Customers can add products to their cart, review their order, and proceed to checkout to complete their purchase.
We use secure payment gateways to process payments. We do not store your credit card information. You are responsible for providing accurate payment information and ensuring that you have sufficient funds to cover your purchase.
7. Order Tracking and Delivery
Vendors are responsible for fulfilling orders and providing order tracking information to customers. We are not responsible for any delays or issues with order delivery. Customers should contact the vendor directly for any questions or concerns about their order.
We may provide order tracking tools to help customers track the status of their orders. However, we do not guarantee the accuracy or availability of this information.
8. Reviews and Ratings
Customers can leave reviews and ratings for vendors and products on our marketplace. We reserve the right to remove reviews that are offensive, inappropriate, or violate our policies.
Vendors are encouraged to respond to reviews and address any concerns raised by customers. We may provide tools for vendors to manage their reviews and ratings.
9. User Accounts
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion.
10. Intellectual Property
The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws. Unless expressly permitted, you may not copy, reproduce, distribute, or create derivative works from our content.
Vendors retain ownership of their product listings and content. By listing products on our marketplace, vendors grant us a non-exclusive license to use, display, and promote their products on our website.
11. Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website.
12. Indemnification
You agree to indemnify, defend, and hold harmless FARMLINKMARKET KENYA, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your account.
13. Modifications to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes acceptance of the new terms and conditions.
14. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.
15. Contact Information
If you have any questions about these terms and conditions, please contact us at [Your Contact Information].
