This privacy policy describes how FARMLINKMARKET KENYA collects, uses, and shares personal information of users of our website. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you register an account, place an order, or contact us.
- Payment Information: When you make a purchase on our website, we collect payment information, such as credit card details or other payment method information. This information is processed securely by our payment gateway providers.
- Demographic Information: We may collect demographic information, such as your age, gender, and interests. This information is used to personalize your experience on our website and to improve our services.
- Usage Data: We collect information about how you use our website, such as the pages you visit, the products you view, and the searches you conduct. This information is used to analyze trends, administer the website, and gather demographic information about our user base.
- Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system. This information is used to optimize our website for your device and to prevent fraud.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: We use your information to operate our website, process orders, and provide customer support.
- To Personalize Your Experience: We use your information to personalize your experience on our website, such as recommending products that may be of interest to you.
- To Communicate With You: We use your information to communicate with you about your orders, account updates, and promotional offers.
- To Improve Our Services: We use your information to analyze trends, administer the website, and gather demographic information about our user base.
- To Prevent Fraud: We use your information to detect and prevent fraud and other illegal activities.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- With Vendors: We share your information with vendors when you place an order for their products. This information is necessary for the vendor to fulfill your order.
- With Service Providers: We share your information with service providers who help us operate our website, such as payment processors, shipping companies, and marketing agencies.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request.
- With Your Consent: We may share your information with third parties with your consent.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers to store your information.
- Using encryption to protect your payment information.
- Limiting access to your information to authorized personnel.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
- Deletion: You have the right to have your personal information deleted in certain circumstances.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
To exercise these rights, please contact us at [Your Contact Information].
6. Cookies
We use cookies to collect information about how you use our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:
- Remember your preferences.
- Track your activity on our website.
- Personalize your experience.
- Serve targeted advertisements.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [Your Contact Information].
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website after any changes constitutes acceptance of the new privacy policy.
10. Contact Information
If you have any questions about this privacy policy, please contact us at [Your Contact Information].
